Terms & Conditions 

• Smoking, drinking or consumption of food is not permitted in any vehicle.
• Some journeys may require a deposit or upfront payment, if this is unsuccessful, we have the right to cancel the journey.
• Any abuse to drivers or unacceptable behaviour or if a driver feels at risk the driver has the right to ask the passengers to leave the vehicle.
• Any damage or soiling to a vehicle, the driver may charge to cover costs incurred.
• A standard journey is from one address to another, any additional pick-ups and drop offs will be charged for.
• All Toll charges and London Congestion charges are charged separately unless stated.
• We have the right to cancel any booking at any time.
• We do not accept any responsibility for lateness or missing of flights, appointments, etc for whatever reason. ie: traffic delays, accidents, severe weather conditions, breakdown or any other unforeseen circumstances.
• Waiting time will be charged when requested to wait over and above any appointed booking time by the passenger. The charge £20 p/h paid in 15 min increments.
• It is the passenger’s responsibility to ensure that you have taken all your personal belongings from the vehicle. If a driver has to make another journey to return these belongings this will be charged for at full price.
• All journeys are pre-mapped in advance, if you have a particular route in mind which you want the driver to use, please tell the driver before the start of the journey.
• Any additional charges for car parking, waiting, etc will be charged on top of the journey price quoted.
• We surcharge fares on Christmas Eve, Christmas Day, Boxing Day, New Year Eve and New Years Day.